tag:blogger.com,1999:blog-5611853503246406638.post3329106842345762538..comments2009-08-07T11:48:23.251-04:00Comments on Simple Marketing Blog: Listening To Customers With TwitterC. B. Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5611853503246406638.post-44125514246817080452009-08-07T11:48:23.251-04:002009-08-07T11:48:23.251-04:00Toby, you ask a critical question. I think it is ...Toby, you ask a critical question. I think it is those reasons as well as being too busy and too distant from what actually happens with our customers. That's the benefit of social media tools: they simplify and strip away all of those layers and bring us closer to customers so we can listen to hear again. Thanks for adding your perspective. CBC. B. Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-5611853503246406638.post-33770430491873659172009-08-05T21:48:53.596-04:002009-08-05T21:48:53.596-04:00CB - Why is it so difficult to "listen to he...CB - Why is it so difficult to "listen to hear?" Is it our own egos that get in the way or perhaps we are afraid of what we will learn? As always your posts give me pause to think some more about issues that go further than funny ears. Thanks for the shout out to my post.Tobyhttp://www.blogger.com/profile/00040457020085852360noreply@blogger.com