tag:blogger.com,1999:blog-5611853503246406638.post9008914601729583867..comments2010-10-11T14:38:47.732-04:00C. B. Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-5611853503246406638.post-45767063728203170692010-10-11T14:38:47.732-04:002010-10-11T14:38:47.732-04:00Diane, I&#39;m so pleased to hear you found this post valuable. It validates sharing common sense :). Thanks for commenting.<br /><br />Best,<br />CBC. B. Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-5611853503246406638.post-68533820914484113282010-10-10T12:33:12.712-04:002010-10-10T12:33:12.712-04:00Wow - enjoyed the article and eventhough this is all comon sense...it validates when you see it in print.Kazan Flooringhttp://www.blogger.com/profile/17674314702924022479noreply@blogger.comtag:blogger.com,1999:blog-5611853503246406638.post-82023749818891650042009-11-10T13:34:19.250-05:002009-11-10T13:34:19.250-05:00Richard, I can imagine how successful you&#39;ve been offering maintenance advice. Please keep me posted on what you do with video. Thanks for contributing to this discussion.C. B. Whittemorehttp://www.blogger.com/profile/03737846177421292411noreply@blogger.comtag:blogger.com,1999:blog-5611853503246406638.post-1854200688962898832009-11-06T11:42:46.075-05:002009-11-06T11:42:46.075-05:00Excellent idea regarding offering advice on floor maintenance. In our experience offering assistance in this way definitely helps build good relationships with customers. Now away to think about using video in our marketing mix. Thanks.Richard McKayhttp://mckayflooring.co.uknoreply@blogger.com