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Friday, December 21, 2012

How Best to Engage on Facebook

Even though rumor has it that Facebook will be changing again (!), engagement still matters.

Here are thoughts on how best to engage on Facebook:

I'd love to hear what you've found most effective for engagement on Facebook.

Thanks for reading.

I wish you and your family Happy Holidays and wonderful success in 2013!



Thursday, December 6, 2012

Focusing on Customers the Way a Fish Market Does!

Do you associate remarkable customer service with fish markets? Here's one account you may enjoy:

Makes for a whole new appreciation, no?

Thanks for reading!



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